TERMS AND CONDITIONS

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Our services are only available to individuals who are 18 years of age or over and by ordering from our online store or bricks and mortar shops, you confirm that you are 18 years old or over.

Rock Vaper Scissors recommends that you print out and keep a copy of these terms and conditions for future reference. These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by rock vaper scissors Limited. If you have any questions or comments with regard to these terms and conditions please contact us by either email: rockvaperscissors@gmail.com or phone: 0208 552 1556 (Monday–Sunday, 10:00 to 19:00).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

THE CONTRACT BETWEEN US

Any contract for purchases made through the website will be with Rock vaper scissors. Rock vaper scissors must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received Rock vaper scissors will confirm that your order has been received by sending an email to you at the email address you provide at the PayPal transaction. The shipment email will include your name, the order number and the total price. Rock vaper scissors acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Rock vaper scissors is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

GENERAL TERMS

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Rock vaper scissors website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

THIS WEBSITE

Rock vaper scissors own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Rock vaper scissors website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Rock vaper scissors website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Rock vaper scissors website.

 PAYMENT DETAILS

Rock vaper scissors accepts payment by Visa, MasterCard, American Express, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

Upon receiving your order Rock vaper scissors carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.

 COMPENSATION FOR LOST ITEMS & DAMAGES IN TRANSIT

Compensation for loss will not be considered for an item that Royal Mail has not delivered or attempted to deliver until after 15 working days. After 15 working days we can offer a refund or replacement of any lost items. Refunds or replacements will be forwarded after 15 working days. Claims for damages to goods in transit will require the customer to provide photo evidence of the damages to both the packaging and the goods before we can process your claim. A refund or replacement of goods will be made on receipt of photographic evidence.

Working Days

Any day which is not a Saturday, a Sunday or a public holiday, unless Saturday guarantee has been purchased, in which case Saturday is a working day;

AVAILABILITY OF GOODS YOU ORDER

If Rock vaper scissors has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Rock vaper scissors from your credit card will be re-credited to your account and Rock vaper scissors will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Rock vaper scissors will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

BATTERY SAFETY

We recommend you read about battery safety before using our products. 

 BATTERY & E-LIQUID SAFETY

Home › Battery & E-liquid Safety

Electronic cigarettes have taken off massively over the last few years and are an excellent way to get nicotine hit without the tobacco, tar and smells that come from a normal cigarette. There is a ridiculously wide range of e liquids to choose from and more flavours than you could count, and it is this diversity of choice that is making so many people switch over to e cigs. But are they safe?

We'll leave the scientists and the governing bodies to argue about the health side of electronic cigarettes. Many scientists claim they are much safer than tobacco, but many boards and government departments argue that the findings are unclear. This hasn't put off the millions of vapers around the world though and e cigarettes are more popular now than ever. There are however certain safety issues that you should bear in mind when handling and vaping your e cig.

E LIQUID SAFETY

Nicotine itself is classed as a poison and e liquid should be treated the same as any other dangerous substance that you would have in your household. There have been cases around the world where children have got hold of a fruit flavoured e liquid and ended up in hospital where they drank the contents. The first recorded death by a child drinking e liquid was in 2014 and just like bleach, which has seen many accidental deaths over the years, it should be treated as a toxic substance and all necessary precautions should be taken. Also it is not advised to vape e-liquid whilst pregnant; please consult with your GP before you do so.

E Liquid Storage

As mentioned e liquid is a toxic substance and should be stored away safely, out of the reach of children. Ideally keep it locked up in a secure box so that no curious little hands can stumble upon it. The best way to preserve your e liquid from degradation is to keep it in a cool, dry place. Some even advocate putting it in the fridge to extend its life even further. But wherever you put it, make sure it is LOCKED. Do not put a child or anyone else at risk by being negligible with a poisonous substance such as nicotine. The best thing to do would be to buy a secure box with a lock and key and store your e liquid away, locked and secure. You can then have peace of mind that you have done everything possible to keep your e liquid safe and prevent any accidents occurring.

E Liquid Filling

As with storing your e liquid, you should also take as many precautions as you can with handling and filling your e cigarette. When filling your e cigarette be careful and mindful at all times that you are handling a toxic substance. Do not under any circumstances squeeze the bottle too hard or near your face whilst filling. The safest method is to fill your e cigarette at arm’s length, away from your face and eyes, or use a syringe to extract the required amount.

Keep your e liquid away from open wounds and anywhere that it could enter your body. Do not let e liquid get anywhere near your eyes. E liquid in your eye can be extremely painful and will sting, so make sure you always wash your hands after handling. If you do manage to get e liquid in your eye then rinse with cold water immediately. If you continue to feel pain or burning then consult a doctor. As mentioned before e liquid is toxic and you should treat it the same way as you would bleach or any other toxic substance.

When purchasing an e-liquid, the consumer is always liable for any safety issues. Rock vaper scissors or any other retailer is not responsible for improper use or handling of e liquid after it leaves our shelves. So make sure you are diligent and careful at all times and treat your e liquid with the proper respect it deserves. In most cases using e-cigarettes and e liquid will be fine, but if you have health issues and concerns including allergies, pregnancies etc. please consult with your GP/Doctor.

BATTERY SAFETY

The other part of your electronic cigarette that could be dangerous is of course the battery. As the name suggests an electronic cigarette is an electronic device and all due precautions should be taken when handling and using any electronic device.

If you intend to use a wall plug adapter to charge your electronic cigarette, we recommend that you use an adapter designed to be used specifically for e cigarettes. DO NOT use an iPhone/iPad charger or any USB charger with more than 0.8A output, unless otherwise stated. If leaving unattended whilst charging (which we don't recommend) it is advised that you use a safety charge bag. If using a 510/Ego battery mod with separate batteries please use a branded quality charger like the ones listed on this site, we strongly recommend that you use a safety charge bag whilst charging larger capacity lithium and lipo batteries.

IMPORTANT INFORMATION FOR BATTERY SAFETY

• Never over charge/discharge
• Always recharge empty batteries (resting voltage below ~3.6v)
• Never short circuit - risk of high current release (store safely)
• Always store batteries in a protective case when transporting
• Charge with a suitable charger
• Never charge on wood or carpet surfaces
• Never heat or reverse polarity
• Never leave charging batteries unattended or charging overnight
• Never use a battery if it fails to hold a charge or looks damaged
• Dispose of high temperature batteries or check charger
• As soon as the light turns green remove from charger
• Set to one side freshly charged batteries for a safe time before using
• Dispose of safely and never dispose of in a fire

We are not responsible for any damage caused by misuse.

As with all things electronic safety issues should be paramount in your mind. More so with an electronic cigarette as you are using it to vape, so are continuously holding it to your face. Avoid any unpleasant accidents by always adhering to the instructions, and if you aren't sure then ask an expert.

ALL ROUND E CIGARETTE SAFETY GUIDANCE

The same safety concerns should be applied to whatever tank you are using, whatever mods you have and whatever other gadgets you are using to make your e cigarette experience as enjoyable as it should be. It is easy to take your e cig for granted when you are vaping every day, but remember it is an electronic device that is heating up a toxic substance to provide the vaper that you enjoy so much. Treat it with respect, care and attention at all times and you will avoid any unwanted accidents from occurring.

If in doubt about ANYTHING always contact an expert at rock vaper scissors has dedicated staff and we are always on hand to offer advice on anything related to e cigarettes. We don't want people to have any unnecessary accidents and give the governing bodies more ammunition to stigmatise e cigarettes. Keep safety in the forefront of your minds at all times, pay attention to everything you are doing with your e cigarette, be diligent, be mindful and most importantly be SAFE. Happy vaping.

AGE VERIFICATION

You have to be over 18 to purchase from this website, please do not attempt to purchase from this site if you are younger than the legal age, or purchasing for someone under the age of 18 years old. If you decide to purchase from www.rockvaperscissors.com you give full permission for Rock vaper scissors Ltd to carry out an age verification check in accordance with the law.

• It is illegal to sell electronic cigarettes or e-liquid to a person under 18 years.
• It is illegal to purchase tobacco, e-cigarettes or e-liquid for, or on behalf of a person aged under 18.
• The above offences carry a £2,500 fine in a Magistrates’ Court.

CHANGES TO THIS AGREEMENT

Rock vaper scissors reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.